FAQs
Answers to your most common Men In Kilts questions.
General Questions
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Do I need to be home if the work is only for the outside?
Nope! If the work is outside only and we have your payment information on file and a contact number for you, then you don't need to be home. However, if we are unable to access your property or another issue comes up that prevents us from proceeding with work and we cannot reach you by phone, cancellation charges may apply.
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Do you really wear Kilts when you work?
Yes and proudly! However, if ever kilts are not suitable or safe for the work being performed, we put on the leg constraints (pants!)
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What do I need to do to prepare for the visit?
Not much. If there is anything restricting access to the areas that need to be cleaned, we'd appreciate you clearing the way. Other than that, we do a full assessment upon arrival and make sure we communicate any needs with you upfront.
Services
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Are your chemicals safe for my home and family?
Don't worry! Men In Kilts uses environmentally friendly products and methods to clean your home. We even have a Chief Cleaning Officer on staff to ensure we are always up to speed. If ever stronger cleaning agents are needed, we'll let you know first!
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Do you have an on-going maintenance program?
Yes, we can tailor our services to meet your exact needs. If monthly, seasonal or annual service is what you need, we will make it happen.
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How much do your services cost?
We provide pricing integrity. This means we only charge for the work we do, and tailor your cleaning to your budget. We have maintenance programs available as well. Our Kilted Technicians will assess your needs upon arrival, confirm the exact costs before doing any work, and only proceed with your approval.
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What if I am not fully satisfied with your services?
We have a 100% Kilt-Clean Guarantee. If we've overlooked something, just let us know and we'll do a re-clean within 48 hours to ensure your satisfaction.
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What if something unexpected happens when you're on my property?
Our teams are fully insured so you can have a piece of mind when we are at your home.